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Key Features

Discover the Features That Make
Sentradesk Stand Out

Discover comprehensive ISP management solutions ensuring your operations remain efficient, automated, and profitable.

Network

RADIUS & PPPoE Management

Fully integrated with FreeRADIUS, MikroTik RouterOS, and all major NAS devices. Automate session management, bandwidth throttling, and account suspension.

Billing

Automated Billing Engine

Create invoices from subscriptions automatically, send payment reminders via email/SMS, and accept online payments through bKash, Nagad, or card.

Monitoring

Real-Time Speed Monitoring

View live speed gauges, session bandwidth graphs, and historical usage data. Set alerts for unusual consumption patterns.

Portal

Client Self-Service Portal

A fully branded customer portal where subscribers can view invoices, payment history, support tickets, their connection status, and real-time speed data.

Support

Support Ticket System

Built on ERPNext HD Ticket or Issue module. Assign tickets to technicians, set priorities, track resolution times, and measure SLA compliance.

Management

Multi-Location Support

A single customer can have multiple ISP Service Accounts (different PPPoE accounts, plans, and locations). The portal intelligently lets them switch between connections.

Billing

Wallet & Prepaid Balance

Customers can top up their wallet balance and use it for future invoices. Full transaction history and balance tracking integrated with ERPNext accounts.

Support

Payment Issue Resolution

A dedicated payment issue module lets customers report failed transactions, and your team can resolve them with full audit trail and status updates.

Analytics

Usage Analytics

Daily usage breakdowns, monthly totals, peak usage detection, and quota management — all visualized with beautiful charts in the portal and admin dashboard.

Management

OpenStreetMap Integration

Display each customer's GPS coordinates on an embedded OpenStreetMap in their portal dashboard. Useful for field technicians and network planning.

Billing

Subscription Plan Management

Define monthly/yearly plans with RADIUS group mappings. Plans auto-renew, trigger billing, and control subscriber bandwidth through the RADIUS server.

Integration

ERPNext Native Integration

Every customer, invoice, payment, and support ticket is a native ERPNext document. Full double-entry accounting, multi-company support, and standard ERPNext reports included.

In-Depth Management

Complete ISP Network & Billing Management

Securing your ISP operations: your trusted partner in subscriber management with cutting-edge RADIUS integration and automated billing.

📋 Detailed Subscriber Logs

Our platform logs all subscriber activities including logins, bandwidth usage, and payment history.

🔎 Anomaly Detection

Unusual usage patterns, overdue payments, and connection anomalies are flagged automatically.

Live Subscriber Status
Ahmad Khan 45 Mbps ৳ 599
Sara Begum ৳ 299
Rahim Uddin 22 Mbps ৳ 399
Security Summary
RADIUS Auth Active
Billing Cycle Auto
Client Portal Live
Support Tickets 3 Open
Overdue Invoices 0
All-Encompassing Summary

Delivers a Complete Security & Operations Summary

Schedule billing in advance and automatically publish across your subscriber base. Create automated workflows and ensure consistent service delivery.

  • Providing robust RADIUS security
  • Multi-Factor authentication for portal access
  • Regularly audit subscriber access logs
  • Secure your ISP with end-to-end encryption
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Ready to Automate Your ISP?

Set thresholds for network parameters and receive real-time alerts when they are breached — protecting your subscribers and your revenue.

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